**Privacy Policy**
This privacy policy explains how TutorPortal.Pro collects, uses, and protects your personal data when you use our website and services.
**1. Who we are**
TutorPortal.Pro is an online platform connecting language tutors with learners.
Website: www.tutorportal.pro
Email: hello@tutorportal.pro
Registered in Belgium – Company number: BE 0456.627.795
Company Name : A.L.S.ASBL (a Belgian non-profit)
Address : 32 Avenue Brugmann, 1060 Brussels, Belgium
**2. What data we collect**
We may collect the following personal data via our forms or interactions:
- Full name
- Email address
- Teaching or learning preferences
- Language(s) taught or requested
- Availability and location
- IP address and browser/device data (for analytics)
**3. How we use your data**
We use your data to:
- Respond to your inquiries or applications
- Match tutors and learners
- Improve our website and services
- Communicate with you about platform updates
- Comply with legal obligations
**4. Data sharing**
We do not sell your personal data. We may share data with trusted service providers such as:
- Google (Analytics, Forms)
- Stripe or other payment processors (if used)
**5. Cookies and tracking**
We use cookies for analytics and functional purposes. You may manage your cookie preferences through your browser settings or via the banner shown when you first access the site.
**6. Data retention**
We retain personal data for no longer than 12 months unless you become an active user. In that case, your data is kept for the duration of your relationship with TutorPortal.Pro.
**7. Your rights (GDPR compliant)**
You have the right to:
- Access your data
- Correct or update your data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at: hello@tutorportal.pro
**8. Data security**
We take appropriate technical and organizational measures to secure your personal data.
**9. Updates to this policy**
This policy may be updated.
Last updated: June 2025